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General Manager, Equal Employment Opportunity

Job ID: 60138
Department: Off Bus Diversity & Civil Righ
Location: 4 World Trade Center


The Port Authority of New York and New Jersey is looking for a General Manager to oversee its Equal Employment Opportunity (EEO) Office. Working under the direction of the Chief Diversity, Equity & Inclusion Officer, you will oversee and implement the Agency’s equal employment opportunity policies and plans, lead the agency’s investigative process in response to EEO allegations, and will provide management with guidance related to equal employment opportunity and affirmative action requirements.

As a senior leader within the Port Authority’s Office of Diversity, Equity, and Inclusion, you will be responsible for ensuring DEI is embedded into the day-to-day management and oversight of the Port Authority’s Office of Equal Employment Opportunity Compliance. In this role, you’ll lead a high performing team to carry out the important mission of the office.

About the Office of Equal Employment Opportunity: The EEO Office champions the rights of individuals and ensures a safe and productive work environment free from harassment and discrimination in compliance with all federal laws; and oversees EEO monitoring, and reporting required to ensure continued federal funding for various Port Authority and PATH projects.


Key functions include but are not limited to:
  • Lead the investigative process and draft responses to allegations brought internally and externally;
  • Develop, revise, and maintain employment policies to support regulatory requirements and business strategy;
  • Develop and track EEO program metrics to identify trends and recommend corrective measures, as appropriate;
  • Lead a team of professional EEO staff, manage workload, expectations, and performance of staff;
  • Build strong partnership with key agency stakeholders (i.e. Chief Ethics and Compliance Officer, Law, Office of Medical Services, Office of Inspector General, etc) to ensure a consistent and seamless experience for employees;
  • Manage religious accommodation requests;
  • Maintain knowledge of developments, trends, and best practices in EEO administration, including federal and state legal and regulatory changes to the EEO practices of other major companies; based on this knowledge, recommends revisions and updates to the Agency’s EEO and affirmative action policies;
  • Participate in preparing and presenting the Agency’s position at EEOC meetings and court proceedings;
  • Conduct departmental audits to assess the Agency’s compliance with federal, state, and local discrimination laws;
  • Assess training needs and develop and conduct training programs;
  • Facilitate working groups to coordinate programs/activities for the Agency in support of EEO;
  • Maintain accurate filing systems and quarterly summary reports;
  • Participate in working groups (ex: EEOP, reporting channels) and perform other duties as assigned.


Candidates must present the following qualifications to be considered eligible for this position:
  • Bachelor’s degree in Human Resources, Business Administration, or other related field required;
  • Minimum of five years of experience in human resources with an emphasis on EEO policies, plans, and investigations required. This must include demonstrated experience investigating discrimination and/or harassment complaints;
  • Excellent verbal and written communication skills with the ability to effectively train staff and managers in areas of equal employment opportunity, affirmative action, and diversity;


Ideal candidates will present the following profile:
  • Law degree, Masters degree;
  • Excellent interpersonal and negotiation skills;
  • Extensive knowledge of federal, state, and local equal employment opportunity laws and affirmative action requirements;
  • Certification in Internal Investigation Reporting;
  • Previous experience with Employee Engagement, Organizational Change Management/Transformation, Diversity & Inclusion;
  • Excellent organizational skills and attention to detail;
  • Excellent time management skills, with proven ability to meet deadlines;
  • Experience in working effectively with staff at all levels and individuals at external agencies;
  • Ability to deal with conflicting points of view, demonstrating discretion, confidentiality, integrity, fair-mindedness, and persuasiveness;
  • Strong analytical and problem-solving skills;
  • Ability to analyze federal and state legislation and corporate policies;
  • Proficient with Microsoft Office Suite or related software.
  • Salesforce experience; and
  • Working knowledge of human resource information systems (HRIS).

How to Apply:

Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a combined cover letter and resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications.

Only applicants under consideration will be contacted.

About The Port Authority:

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than $23 billion in annual wages and $80 billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.

Equal Opportunity Employer

The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

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