Summer Intern - PATH, Passenger Services & Customer Experience

Responsibilities

The Port Authority offers paid summer internships to students that provide the opportunity to work with knowledgeable and experienced professionals on assignments critical to operating, maintaining, and expanding the transportation infrastructure for one of the greatest economies in the world.

Assignments include hands-on projects to cultivate technical, writing, communication and team-building skills. The diversity of our businesses creates a variety of opportunities for students to gain exposure to the work of a first-class public agency

The Rail Transit Department is looking for a summer intern to join their team in the Passenger Services & Customer Experience Division! Specific responsibilities include but are not limited to:

• Working with Passenger Service Station Supervisors.
• Assisting with MetroCard claim forms.
• Overseeing uniform and supply inventories.
• Preparing PPE packages for the Agents bi-weekly and clerical task as needed within PS&CE.
• In-station audits which requires going to all stations and report any issues or concerns.
• Mask distribution to the public as well as any assigned projects which may involve working closely with other departments within the Agency.

About the Rail Transit Department:

PATH, also known as Port-Authority Trans-Hudson is a rail rapid transit system that connects the cities of Newark, Harrison, Hoboken, and Jersey City in New Jersey with the lower and midtown sections of Manhattan in New York City. PATH is operated by the Port-Authority Trans-Hudson Corporation, which is a wholly owned subsidiary of the Port Authority of New York and New Jersey. 

Qualifications

• Students must be enrolled in an undergraduate or graduate program for the upcoming Fall 2022 school semester.
• We are seeking interns who are talented, driven and who have a genuine interest in contributing to the success of the New York/New Jersey region.
• We welcome applications from a diverse range of University disciplines and concentrations.
• Successful candidates will be self-starters with excellent communication, research and applicable technical skills.

Desired

• Experience with Office 365.
• Excellent verbal and written Communication Skills.
• Delivers timely work product and operates efficiency.
• Organization Skills - experience working independently on multiple projects.
• Customer Service Skills.

This will be an in-person internship opportunity.

*This internship is expected to be a full-time internship lasting 12 weeks.

How to Apply

• To apply, please click on the ‘Apply Now’ button.
• Please be sure to complete all steps of the application process and click Submit at the end.
• Applicants will receive a generated confirmation email upon application completion.

Instructions:

• To be considered for the position you must respond to the essay question below.
• All applicants must answer all prompted questions and essay.
• Please upload your response and resume as one document in the section of the online. application that prompts you to upload your resume.
• Your essay response cannot exceed 150 words.

Applications that do not include a resume and essay response will be considered incomplete and will not be moved forward in the selection process.

Essay Question: Why do you want to work as a Summer Intern for the Port Authority of NY & NJ?

The application deadline is February 1 at 6:00pm EST. You will not be able to apply after this date.

Recruitment Timeline:

• Interview Process: Applications will be reviewed on a rolling basis, and interviews will be conducted in March-April.
• Program Start Date: The Summer Internship Program is slated to begin June 2, 2022

The Selection Process:

• Please note that more than one department may contact students to interview.
• Only applicants under consideration will be contacted.
• Interns are selected based on academic achievement, analytical and communication skills, and work experience.