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Landside Operations Supervisor

Job ID: 34825
Department: Aviation
Location: LaGuardia Airport


The Landside Operations Supervisor at LaGuardia Airport may be assigned to various positions:

  • Provide best-in-class customer service to patrons at bus and taxi loading zones
  • Supervise airport ground transportation operations, including oversight of the Taxi Dispatchers, Ground Transportation Agents, and Customer Service Representatives.
  • Oversee bus and taxi loading zones at Terminals B, C, and D
  • Verify all For-Hire Vehicle Pick-Up Area signage is in place ensure the set-up is organized and remains in place the entire time.
  • Continuous monitoring of the Pedestrian Traffic Managers to verify they are moving cars in to the loading zones and expediting customer matching to drivers.

Selected incumbents will also be required to perform airport emergency response, including airside and landside snow removal, and other duties which may be assigned from time-to-time by the General Manager, Operations Manager, Airport Duty Manager, or designee.


Candidates must present the following qualifications to be considered eligible for this position:

  • Bachelor's degree in Aviation, Airport Operations Management or related field from an accredited institution.
  • Three (3) years full-time paid aviation operations work experience will be considered in lieu of the Bachelor's degree.
  • Valid driver's license

Selected candidates will be subject to a comprehensive background check and must pass a fingerprint-based Criminal History Record Check as mandated by 49 CFR 1542 to obtain and maintain an airport Security Identification Display Area (SIDA) Card.


Ideal candidates will present the following profile:

  • Knowledge of airport terminal, security, landside, and aeronautical operations
  • Knowledge of and ability to apply the standards of FAR Part 139
  • Ability to obtain a Police Department Shotgun Permit upon appointment to the position
  • Knowledge of Airport Traffic Control (ATC) procedures and instructions
  • Ability to communicate on the radio using proper terminology while operating a vehicle with FAA Air Traffic Control

Compensation & Benefits

This is a represented position subject to collective bargaining agreement. The starting salary is $67,262, rising to $87,126 after eight years with additional annual increases. This position is overtime eligible, and comes with a comprehensive and competitive health insurance, pension, and benefit package. The Port Authority also offers numerous opportunities for advancement.

How To Apply

Interested candidates should apply to this job by clicking on the Apply Now button and submitting a combined cover letter and resume.

Only applicants under consideration will be contacted.

About The Port Authority

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than $23 billion in annual wages and $80 billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.

The Aviation Department is responsible for the safety, security and efficiency of daily operations as well as development of one of the world's busiest airport systems (John F. Kennedy International Airport (JFK), LaGuardia Airport (LGA), Newark Liberty International Airport (EWR), Teterboro (TEB), and Stewart International Airport (SWF). JFK International, Newark Liberty International, and LaGuardia airports are all large hub commercial airports. Together, these five airports form one of the world's premiere air transportation systems.


The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

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