Job ID: 34739
Department: Human Resources
Location: 4 World Trade Center
The Human Resources Department is looking for a Senior Human Resources Representative to join their team. In this role you will perform a variety of tasks to provide quality customer service in the administration of our human resources programs. This person will serve as the subject matter expert in the Call Center, handle day-to-day decisions with a great degree of independence, carry out assignments without detailed instructions or guidance and will handle more complex issues.
About HR Service Delivery: Service Delivery provides employees and managers with support for questions related to benefits and other areas through a centralized, customer-oriented group, handling over 50,000 inquires annually. Standardized processes are driven through Service Delivery, with a focus on process optimization and continuous improvement to ensure a high level of customer service.
Candidates must present the following qualifications to be considered eligible for this position:
Ideal candidates will present the following profile:
Compensation & Benefits
The Port Authority of New York and New Jersey offers a competitive salary, an outstanding benefits package and a professional environment that supports development and recognizes achievement.
How To Apply
Interested candidates should apply to this job by clicking on the Apply Now button and submitting a combined cover letter and resume.
Only applicants under consideration will be contacted.
About The Port Authority
Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than $23 billion in annual wages and $80 billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.
EQUAL OPPORTUNITY EMPLOYER
The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.