Job ID: 34064
Department: Tunnels, Bridges & Terminals
Location: 4 World Trade Center
The Port Authority of New York and New Jersey (PANYNJ) Tunnels, Bridges & Terminals Department’s Revenue Collection Group is responsible for collecting all revenues owed to The Port Authority of New York and New Jersey for vehicular travel across our bridges and tunnels, through various tolls, fees and penalties. This group supports PANYNJ’s financial policy and service performance standards for the E-ZPass Customer Service Center. To help facilitate these efforts the Tunnels, Bridges & Terminals Department’s Revenue Collection Group is seeking a Violations Business Analyst to assist with various aspects of violations processing, customer calls, notice enforcement, image review, payment processing: account maintenance, notice adjudication, and collections. These tasks require a business analyst who has both technical and analytical experience to retrieve data from databases, conduct analysis, observe and assess trends, and make recommendations on how to handle various violations issues.
Reporting to the Supervisor of the Revenue Control Systems for E-ZPass Operations, the selected candidate will support the toll collection program with specific responsibilities for assisting in toll violations recovery and the New York State Department of Motor Vehicle (NY DMV) vehicle suspension program. In addition, the selected candidate will assist with settlements, credits and disputes MA Process. The selected candidate will aid in real-time pursuit of violators through the following activities:
Candidates must present the following qualifications to be considered eligible for this position:
Must possess a Bachelor’s Degree from an accredited college or university
Minimum of 2 years’ relevant work experience in data management, accounting, and/or customer service with quantitative and analytical skills
Ideal candidates will present the following profile:
Compensation & Benefits
The Port Authority of New York and New Jersey offers a competitive salary, an outstanding benefits package and a professional environment that supports development and recognizes achievement.
How To Apply
Interested candidates should apply to this job by clicking on the Apply Now button and submitting a combined cover letter and resume.
Only applicants under consideration will be contacted.
About The Port Authority
Founded in 1921, The Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than $23 billion in annual wages and $80 billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.
EQUAL OPPORTUNITY EMPLOYER
The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.