Air Service Development Manager, NY/NJ Airports

Reporting to the Manager, Aviation Strategy, the Air Service Development Manager, NY/NJ Airports is responsible for coordinating directly with federal officials, Port Authority staff and airport stakeholders on air service development. slot management, delay reduction and airport capacity planning. This role strives to develop and implement strategies to support the management, retention and acquisition of air services for The Port Authority of New York & New Jersey. The Manager is a key member of the team in developing and executing the organization’s strategic objectives, key initiatives and tactical plans to retain, improve and expand air service and increased airport usage.

The role requires an understanding of aviation regulations, particularly slot controls, and airport stakeholders’ competitive interests, which intersect to shape air service offerings and ticket prices at our airports. Extensive day-one knowledge of the complex regulatory, commercial, and operational environments at capacity-constrained airports is not required. The employee in this position works directly with planning, scheduling, and marketing representatives of domestic and international airlines, corporate users of air services, research agencies, other airports, professional airport organizations, government representatives and business leaders.

The position maintains an awareness of airport capacities and plans, conducts research on and identifies passenger, cargo, general aviation services needs of the region; monitors schedules, fares and frequencies, identifies air service target markets for service improvements and participates in air service forecasting.

Responsibilities:

Data Analysis

• Support the ongoing Air Service Development Program including regular engagement with facility leadership and dedicated air service development consulting team.
• Develop and implement marketing plans to target potential business for the airports; serves as liaison between the airport and representatives of airlines, representatives of the business community, and others to determine their needs, identify opportunities to enhance service, and review proposals
• Conduct detailed research and analysis to maintain updated pitch-decks for use at regular route development conferences and meetings with incumbent and prospective air carriers (often 30+)
• Conduct industry research to support forecast development, internal briefings, presentations, and white papers by attending webinars, reading news, industry publications and blog articles, reviewing airline earnings meetings, and participating in trade group presentations
• Respond to executive requests for airline statistics and assembling customized data analysis & visualizations as necessary
• Perform air service schedule monitoring and limited market analysis; engage contractors to assist in data analysis

Operational Support

• Support delay management and reporting initiatives through data analysis and review of executive KPIs
• Provide advisory support and technical assistance of cross-unit studies related to airport capacity and slot limits
• Assist new and incumbent domestic and international carriers by providing key regulatory and facility guidance and support for new and expanded air service

Industry Relations

• Ensure effective coordination with the FAA on slot management through presentations and supporting documents. Attend and present materials at regular meetings with the FAA, USDOT, peer airports and business partners
• Manage the Aviation Department’s relations with international organizations to foster a positive image and advance the Port Authority’s strategic goals
• Coordinate with international governments on the national and local level; host international meetings aimed at discussing issues affecting world air transportation, such as political relations, airspace issues and trade efforts

Qualifications

Candidates must present the following qualifications to be considered eligible for this position:

• Bachelor's degree in Marketing, Business Administration, International Commerce, Aviation management or other related field
• Minimum of three years' experience within the aviation or transportation industry that can include any of the following:

• Aviation industry planning

• Market research and analysis

• Airline sales

• Airport or Airline marketing

• Network planning

• Strong analytical skills, with the ability to analyze data and develop relevant business cases combined with a high degree of attention to detail

• Demonstrable experience with a strong emphasis on analysis, research, business development and knowledge of geographic economic conditions
• Ability to establish and maintain effective working relationships, both inside and outside the organization
• Ability to prepare clear, concise correspondence and written reports from market research data
• Ability to communicate clearly and effectively, both orally and in writing
• Availability to visit airports and other locations in person on a regular basis

Desired

Ideal candidates will present the following profile:

• Master’s degree in Marketing, Business Administration, Aviation or related field
• Five years of work experience within aviation industry planning; market research and analysis; r airline sales, marketing, network planning
• Knowledge of quantitative modeling and evaluation methodologies
• Proficiency in advanced formulas in Excel such as Vlookup, index, match, sumif, etc.
• Working knowledge of regression modeling
• Familiarity with and/or interest in a variety of aviation data sources such as Dept of Transportation (DOT) T-100 / OD data, Airline Schedule, and Fare/Profitability data, along with an interest in seeking out new data sources that can be used to improve efficiency and business process
• An interest in or experience with process automation and data analytics tools (for example, the Microsoft Power Platform, including Power BI)