Job ID: 60504
Department: Tunnels, Bridges & Terminals
Location: 4 World Trade Center
Under the direction of the Program Manager for Transportation Planning, the selected candidate will be responsible for managing Tunnels, Bridges, and Terminals (TB&T)’s commuter and intercity bus business, with agreements worth approximately $20 million in revenue per year, and for acting as the department’s primary liaison on real estate issues, coordinating with the Real Estate department to oversee leasing and other property transactions. The selected candidate would become a key member of TB&T’s Transportation Planning team, contributing to the areas of revenue analysis, transportation and land use planning, bus operations, bus data collection, and policy analysis. The selected candidate will manage a staff of one professional, to administer and manage bus carrier agreements at the department’s two bus facilities. Responsibilities will include, but are not limited to, the following:
Manage and direct staff on the administration of various bus agreements at the Port Authority Bus Terminal (PABT), George Washington Bridge Bus Station (GWBBS), and Lincoln Tunnel properties. Provide business, policy, and administrative direction for leases, license agreements, and permits. Establish and maintain working relationships with all of the bus carriers operating at TB&T bus facilities. Work closely with Law; Credit, Collections, & Receivables (delinquencies, security deposits); Risk (insurance requirements); Revenue Accounting (billing and reporting); Office of the Secretary (authorization); and, other internal stakeholders on agreement development and administration.
Develop the annual bus revenue budget and long-range forecast. Supervise preparation of recurring and as-needed reports on such topics as bus activity, revenue variances, and ridership trends and forecasts. Provide analytic and planning support to efforts to improve operations of the department’s bus terminals, including Port Authority Midtown Bus Terminal Redevelopment efforts. Serve as a subject matter expect on the bus industry, particularly in the Port Authority region. Serve on study and Request for Proposal teams in a technical expert role, as needed.
Provide strategic direction and advance projects to enhance information related to bus operations, including customer facing platforms (MyTerminal mobile app, PA website, digital information kiosks) as well as advancing projects to improve internal data collection and analysis related to bus and passenger activity. Serve as the department’s liaison to the Innovation Hub and work collaboratively across stakeholder groups to advance innovative technology projects that enhance operations and/or the customer experience.
Provide strategic direction and guidance for the department’s real estate interests. Act as liaison to the Port Authority’s Real Estate Department and other internal and external stakeholders and serve as a day-to-day contact on real estate issues. Ensure retail leases and other property transactions remain on track. Provide project and technical support on transportation and facility redevelopment plans and private development or leasing proposals on PA property or in the vicinity of PA facilities. Develop and administer contracts and licenses as necessary. Serve as the department’s bicycle planning coordinator.
Provide direction and guidance for the work of the Staff Property Representative and any other assigned staff (Leadership & Operations Fellows, interns, etc.). Mentor staff to actively support their development. Monitor the quality of completed work, ensuring balance between accurate end products, on-time deliverables, and professional development.
The ideal candidate will present the following qualifications:
Ideal candidates will present the following profile:
Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a combined cover letter and resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications.
Only applicants under consideration will be contacted.
Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than twenty three billion in annual wages and eighty billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.
The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.