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Summer Intern - Tunnels, Bridges & Terminals, Revenue Collection

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Job ID: 60322
Department: Tunnels, Bridges & Terminals
Location: 4 World Trade Center


The Port Authority of New York & New Jersey offers paid internships to students that provide the opportunity to work with knowledgeable and experienced professionals on assignments critical to operating, maintaining, and expanding the transportation infrastructure for one of the greatest economies in the world. Assignments include hands-on projects to cultivate technical, writing, communication, and team-building skills. The diversity of our businesses creates a variety of opportunities for students to gain exposure to the work of a first-class public

The Tunnels, Bridges & Terminals department is looking for an intern to join their Regional E-ZPass, Revenue Collection team! Specific responsibilities include but are not limited to: 

  • Analyzing and creating an updated version of the team’s customer credit workflow
  • Identifying and implementing ways to improve the existing process for tracking customer credit requests
  • Creating enhanced analytics tools such as dashboards for credit requests and customer inquiries 
  • Assisting with customer outreach to non-revenue accounts that have more than one E-ZPass tag
  • Creating a tracking tool for the team for ongoing activities and projects

About the Tunnels, Bridges and Terminals (TB&T) Department: 

TB&T connects the road networks of New York and New Jersey through tunnels, bridges, and interstate bus terminals that permit people and goods to move safely, efficiently, and conveniently while generating net income for Port Authority's ongoing operations and investment needs.


  • Candidates must be students enrolled in an undergraduate or graduate program returning to their program during the Fall 2023 semester.
  • We are seeking interns who are talented, driven, and have a genuine interest in contributing to the success of the New York/New Jersey region.
  • We welcome applications from a diverse range of majors/minors.
  • Successful candidates will be self-starters with excellent communication, research, and applicable technical skills.

Desired Skills

  • Proficient in technology and basic Microsoft Office programs
  • Working knowledge of databases
  • Excellent analytical and research skills
  • Familiarity with metrics and KPIs is a plus

Internship Details:

  • The duration is expected to be approximately 12 weeks, starting in the beginning of June 2023
  • This internship will require work 5 days/week at 7.25 hours/day
  • The format is expected to be hybrid, partially in-person and partially virtual 
  • These details are subject to change

How to Apply

  • Click “Apply Now”
  • Follow the prompts
  • Make sure you submit the following:
    1. A resume (please make sure to include your expected graduation date)
    2. A cover letter detailing why you want to work at The Port Authority of New York & New Jersey

The Selection Process

  • Only applicants under consideration will be contacted
  • Interns are selected based on academic achievement and work experience, in addition to analytical and communication skills

How to Apply:

Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a combined cover letter and resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications.

Only applicants under consideration will be contacted.

About The Port Authority:

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than twenty three billion in annual wages and eighty billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.

Equal Opportunity Employer

The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

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