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Supervisor, HRIS Administration

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Job ID: 60181
Department: Human Resources
Location: 4 World Trade Center


The Human Resources Department is looking for a Supervisor, HRIS Administration to join their team. In this role, the incumbent will leverage the various HRIS system and understanding of agency policies and procedures to successfully manage key agency programs, ensure the data integrity of the HRIS system and provide guidance across the department and Agency.

Reporting to the Manager, HR and Labor Financial Analysis, the Supervisor, HRIS Administration will manage a team of HRIS administrators to review and process transactions in HRIS system accurately and timely in a high volume, fast paced, challenging environment, as well as manage personnel files. The supervisor will play a key role in promoting innovation and customer service within the division. Responsibilities include but are not limited to:

HR Administration:

  • Manage division operations and plan for increases in workload, such as annual audits, performance awards, and union contractual implementation
  • Process employee data changes such as promotions, terminations, new hires, leaves of absence, salary changes, among others in HRIS system
  • Review and certify separation notices and unemployment claims for payments
  • Ensure procedures and processes are documented to promote knowledge transfer and business continuity
  • Conduct data integrity audits to confirm data accuracy in the HRIS system
  • Provide quality customer service for HRIS data inquiries raised by current and former employees, employment verifications or absence information requests
  • Create and run reports on an ad hoc basis


  • Support staff by being available for escalated matters and creating effective feedback channels within the team
  • Motivate, and encourage HRIS representatives through positive communication and feedback, and opportunities for professional development
  • Understand changes in volume work throughout the year and assign tasks and projects accordingly
  • Be a model for collaboration and excellent customer service
  • Establish a standard cadence of team huddles to debrief on “hot topics”
  • Create a detailed plan that will impact your team’s day-by-day performance
  • Foster growth of staff through internal training and development

Innovation & Collaboration:

  • Identify and lead innovative projects that will improve internal processes and promote productivity within the team and support the agency’s mission
  • Work collaboratively with all divisions within Human Capital to resolve HR issues or support cross-functional efforts
  • Be a resource and partner with other departments, including Payroll, Labor and Law, in the resolution of complex salary-related issues, timekeeping and/or employee data matters
  • Work with third-party implementation partners to support department needs or HRIS system changes and participate in testing, troubleshooting and upgrades to the HR systems


Candidates must present the following qualifications to be considered eligible for this position:
  • Bachelor’s Degree in Human Resources or a related field or 5 years equivalent experience
  • Minimum of 3 years of hands-on experience managing day to day HR administration
  • Previous experience with HRIS systems


Ideal candidates will present the following profile:
  • Ability to maintain a high degree of confidentiality, work independently, multi-task, and follow-up on projects and issues in a fast-paced, high volume environment
  • Ability to apply mathematical applications to practical situations
  • Strong ability to research and problem-solving skills
  • Strong attention to detail and organizational skills
  • Excellent interpersonal skills to interact with staff at all levels
  • Demonstrated analytical skills
  • Outstanding communication skills both oral and written with the ability to effectively communicate with customers and stakeholders
  • Demonstrated ability to coordinate and organize activities/projects and meet deadlines
  • Basic to intermediate excel skills.
  • PeopleSoft experience preferred
  • Demonstrated supervisory experience
  • Proficiency in using MS Office Suite

How to Apply:

Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a combined cover letter and resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications.

Only applicants under consideration will be contacted.

About The Port Authority:

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than $23 billion in annual wages and $80 billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.

Equal Opportunity Employer

The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

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