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Assistant Manager, JFK AirTrain

Job ID: 38265
Department: Aviation
Location: JFK Airport


The Aviation Department is looking for an Assistant Manager, Air Train to oversee the day-to-day business management of the John F. Kennedy International Airport AirTrain system.

About JFK Airport Air Train - In 2019, JFK AirTrain served over 20,900,000 customers operating at an average 98.8% availability.  This vital public transportation link to JFK Airport operates 24 hours, 7 days a week, every five minutes during peak periods, connecting passengers to and from the New York MTA Subway and Commuter train and bus lines.  AirTrain is a critical gateway to welcome the world to New York City.
This is a unique opportunity to be part of the team that oversees one of the few fully automated train operations in the eastern region and the essential component of the JFK Airport transportation infrastructure.

Reporting to the Manager, JFK Air Train, the Assistant Manager, Air Train will interface and liaise with various departments within the agency to prepare action plans and will be responsible for managing agreements and relationships with partner transportation agencies and regional partners including but not limited to the Metropolitan Transportation Authority, Long Island Railroad, New York City Transit and New York State Department of Transportation.  

Specific responsibilities include, but are not limited to:

  • Monitoring the daily operation and maintenance of the JFK AirTrain and acting as deputy to the Manager, AirTrain.
  • Coordinate activities with Landside Operations to assess operational impacts and to enhance the customer experience
  • Collaborate with Landside Operations and the Airport Operations Centers for all service modifications and/or disruptions. 
  • Participate in the Emergency Operations Center as required during severe weather events or airport emergencies.
  • Coordinating the implementation of the contractually required Capital Asset Replacement Program
  • Overseeing contractor adherence to system performance requirements and all maintenance activities
  • Leading weekly maintenance meetings with Port Authority and contractor staff
  • Overseeing contractor maintenance of Elevators, Escalators and Moving walkways and collaborate with all necessary parties to communicate the status and action plan for any downtime events
  • Managing performance measurements, reporting tools and dashboards, and ongoing action plans
  • Leading contract management functions and state-of-good repair activities including maintenance of the AirTrain JFK Guideway
  • Leading technical meetings with the Engineering Department, JFK Physical Plant, Maintenance, AirTrain JFK Contractors, Airport Operations, Staff Engineering Maintenance and Construction (SEMAC), New York City Department of Transportation (DOT) and Long Island Railroad (LIRR)
  • Inclusion of planned and future projects in the Agency Capital Plan, continuation of the recent system wide condition assessment and prioritizing annual capital investments
  • Overall management of the AirTrain Unit budget the resolution of commercial issues related to performance and payment


Candidates must present the following qualifications to be considered eligible for this position:

  • Bachelor’s degree from an accredited college or university
  • 5+ years of experience in: Contract development / administration, Transportation Management & Operations or Business/Public Administration 
  • 5+ years of experience working with Facility Maintenance, Engineering projects or overall Project Management
  • Experience in leading and managing staff, teams, project/program management, customer service and multi-stakeholder management with internal and external partners
  • 2+ years of experience in coordinating multifunctional programs (public or private organizations) with senior management where you have built strong and successful networks, developed new relationships and influenced decision makers


Ideal candidates will present the following profile:

  • Bachelor’s degree or higher in Engineering, Business Administration, Contract Management or any technical field from an accredited college or university
  • Experience working with transportation agencies including those related to Capital Programs, budget, business planning, and contract administration 
  • Demonstrated experience managing professional services agreements
  • Demonstrated knowledge with reviewing, auditing and tracking of contractor and consultant invoicing
  • Experience creating/implementing RFP proposals, Board approval processes, PA procurement procedures and/or SAP payments 
  • Experience in transit or transportation system activities and functions with knowledge in rail operations and maintenance, security, automatic train control (ATC) systems and Federal Transit Administration/Federal Railroad Administration guidelines.
  • Highly organized with demonstrated ability to establish comprehensive, detailed plans with specific timelines, milestones and deliverables necessary to meet or exceed project goals.
  • Demonstrated experience organizing a demanding workload with the ability to work in a high-pressure environment with multiple tasks due in a tight timeframe
  • Superior negotiation and conflict resolution skills.
  • Proficient in the use of various computer programs such as Microsoft Excel, Word, Outlook and PowerPoint.  Ability to learn custom Agency software applications such as SAP, BudgetPro, Peoplesoft, etc.
  • Experience creating and presenting business plans and ideas to all level audiences  
  • Valid driver’s license

Compensation & Benefits

The Port Authority of New York and New Jersey offers a competitive salary, an outstanding benefits package and a professional environment that supports development and recognizes achievement.

How To Apply

Interested candidates should apply to this job by clicking on the Apply Now button and submitting a combined cover letter and resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications.

Only applicants under consideration will be contacted.

About The Port Authority

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than $23 billion in annual wages and $80 billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.


The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

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