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Deputy Director, Operations & Capital Delivery, Tunnels Bridges & Terminals

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Job ID: 33765
Department: Tunnels, Bridges & Terminals
Location: 4 World Trade Center


The Tunnels, Bridges and Terminals Department is seeking an experienced transportation executive to join their leadership team in the role of Deputy Director, Operations & Capital Program Delivery. This role has oversight over all facility maintenance and operations as well as the $350 millor dollar capital program for the Department.  This is an exciting time to join a team that is advancing several mega-projects that are vital to the regional economy,  including the Holland Tunnel Sandy-related salt mitigation work, the replacement of the elevated roadway leading to the Lincoln Tunnel (the Helix), the George Washington Bridge Restore the George Program including replacing the suspender rope replacement project, implementing an All- Electronic Tolling (AET) system at the Staten Island Bridges and Replacement of all Tolling system equipment at non-AET facilities, as well as planning for the replacement of the Port Authority Bus Terminal and the associated supporting infrastructure improvements.  The 900 employees in the Tunnels, Bridges and Terminals Department serve over 700,000 vehicular trips across its six bridges and tunnels, which include the George Washington Bridge, Holland Tunnel, Lincoln Tunnel, Bayonne Bridge, Goethals Bridge, Outerbridge Crossing and 260,000 passengers at Port Authority Bus Terminal and the George Washington Bridge Bus Station each day.

Major Responsibilities:

  • Represent the Director in all matters related to managing the Tunnels, Bridges and Terminals Department.
  • Oversee and provide direction to the leaders within the Department that manage and direct all aspects of facility operations, maintenance, environmental compliance and civilian security functions, providing for meaningful and measurable improvements in how we serve the traveling public, deliver critical infrastructure improvements, ensure for positive media/public representation and support the communities in which we operate.
  • Provide oversight, leadership and guidance to matters associated with advancing initiatives that require inter-departmental cooperation. Work with other departments to reach consensus about roles and responsibilities, with a focus on the impact that decisions have on operations, maintenance, security, budgets, capital investment, sustainability and customer service activities.
  • Participate in the development of the department’s strategic planning and policy agenda, business plan and support initiatives that increase revenue, reduce costs, and improve process efficiency, safety, mobility and customer service.
  • Oversee and provides direction to all aspects of the Department’s asset management programs, including capital and operating project delivery, structural integrity, maintenance management and tenant support services, providing strategic direction of an asset management program that supports Port Authority objectives and appropriately invests in critical physical assets and strengthens infrastructure through maintenance, repair, as well as capital renewal and replacement.
  • Participate in the ongoing management and strategic direction of a security program that ensures customer and employee safety and asset protection through the implementation of hardening, operational, technological and coordinating strategies.
  • Continuously review the department’s organizational structure and functions to ensure effective, efficient staff alignment to achieve the department’s mission and vision, while supporting a work climate that embraces diversity. Work with department leaders, to ensure staff capability, availability, competence and motivation.
  • Support programs, projects and operating procedures that conserve and enhance the region's natural resources for future generations by operating our facilities responsibly and supporting sustainable regional growth.



Candidates must present the following qualifications to be considered eligible for this position:

  • Bachelor’s Degree in Business Administration, Engineering, Transportation, Emergency Management, Technology, Operations Management or related field from an accredited college or university. A graduate degree in Engineering, Business Administration, Public Administration, Transportation or a related field is preferred.

  • 10 - 15 years of progressively responsible experience at an executive level capacity, preferably working for an organization comparable to the size and complexity of the operation in the Tunnels, Bridges and Terminals Department, at the PANYNJ, with at least 7 years in the public transportation field.

  • Must possess a valid Driver’s License


Ideal candidates will present the following profile:

  • At least 15 years of progressively responsible operations, planning, security, project management, customer service, performance management, life cycle asset management and infrastructure maintenance experience in a complex transportation related environment.
  • At least 5 years of progressive responsibilities managing and directing the delivery of a broad capital and operating program portfolio, measuring and improving implementation, recommending and advocating policy changes, evaluating and implementing alternate project delivery systems, and establishing and meeting Agency and Department level performance measures, being ultimately responsible for meeting Department level contributions to the Agency’s overall capital and operating programs.
  • Extensive knowledge of the bridge, tunnel and highway transportation industry and familiarity with fare and toll collection systems.
  • Demonstrated senior level experience in managing, leading and developing a large diverse technical and operational professional and represented staff, with a proven record of effective team building and providing for successful outcomes.
  • Superior interpersonal skills interacting with with internal staff at all levels, and a broad range of external stakeholders such as govermental agencies, elected officials, community organizations, contractors, consultants and regional transportation organizations.
  • Demonstrated experience interacting in a complex, political organization.
  • Demonstrated ability to achieve broad business goals and to understand the impact on various stakeholders/constituents within and outside of the PA.
  • Superior written and oral communication skills with demonstrated experience in preparing and delivering presentation materials to a broad executive and enior staff, and both internal and external stakeholders.
  • Demonstrated negotiation and conflict resolution skills.


Compensation & Benefits

The Port Authority of New York and New Jersey offers a competitive salary, an outstanding benefits package and a professional environment that supports development and recognizes achievement.

How To Apply

Interested candidates should apply to this job by clicking on the Apply Now button and submitting a combined cover letter and resume.

Only applicants under consideration will be contacted.

About The Port Authority

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than $23 billion in annual wages and $80 billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.



The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

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