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Manager Airside Operations, Aeronautical Services JFK

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Job ID: 32163
Department: Aviation
Location: JFK Airport


John F. Kennedy International Airport (JFK) Operation Division seeks a dynamic and effective leader, for Manager of Airside Operations.  Under the direction of the Division Operations Manager at JFK, the successful candidate will be expected to develop, motivate, and sustain a highly qualified unit, comprised of clerical and field staff, to ensure safe and efficient aeronautical operations compliant with Federal Aviation Administration and Transportation Security Administration regulations.


  • Provide supervision, guidance and leadership to the various staff assigned
  • Manage a team of clerical, agents and supervisory field staff to ensure safe and efficient aeronautical operations and services at JFK
  • Ensure airport operations and infrastructure comply with Federal Aviation Administration (FAA) regulations, security, department and agency policies
  • Deliver all aeronautical services with the highest level of customer service
  • Lead in the development and implementation of policies and procedures to ensure FAR Part 139 compliance and to manage the timely process of identifying, addressing, and correcting Part 139 deficiencies, whether observed by Port Authority or FAA
  • Provide supervision, direction, and guidance to the Chief Operations Supervisor (FS-9) for the execution of routine responsibilities including airport operations, staffing and training
  • Coordinate and manage training requirements and maintain Part139 compliance within the Airport Operations Division
  • Support and track compliance status for Wildlife (USDA), Maintenance, and other units Part 139 requirements.  Initiate programs and lead meetings to creating and maintain safe and efficient airport operations
  • Serve as the Division Operations Manager in the Operations Manager’s absence
  • Actively participate and lead in the planning and coordination of airport construction activities impacting aeronautical operations
  • Contribute in aeronautical construction projects by offering FAA advisory circular design guidance and recommending operational construction staging options
  • Ensure airport community awareness of aeronautical construction activities as well as the associated runway and taxiway closures
  • Manage the development, submission, and receiving FAA approval of Construction Safety and Phasing Plans
  • Work collaboratively with Port Authority staff, including Aviation Planning, Aviation Technical Services, Project Management, and Engineering to plan, develop and implement aeronautical delay reduction enhancements
  • During snow events, act on behalf of the Division Operations Manager to meet staffing requirements and to manage the tour’s snow removal efforts
  • When necessary, respond to the Incident Command Post for VIP movements and major aeronautical incidents and liaise with the Airport Operations Center (AOC) and the Emergency Operations Center (EOC)
  • Assist in implementing productivity/progress improvements that increase revenues, process efficiency, customer service, and/or reduce costs
  • Develop, implement, and maintain regularly scheduled and as-needed communication channels with airport stakeholders including airlines, tenants, FAA Air Traffic, and FAA Technical Operations
  • Represent Airport Operations at KAAMCO Ground Operations, FAA Customer Forums, Runway Safety Action Team (RSAT), Chief Pilots, Surface Management Working Group, NYC Wildlife Task Force, and other community and industry meetings
  • Prepare and manage the Aeronautical Operations Unit budget
  • Manage General Aviation Terminal (GAT) operations that directly impact airport operations
  • This includes UN General Assembly procedures and enforcing the day-to-day Fixed Base Operator (FBO) procedures in accordance with the FBO lease
  • Identify problems and institute new methodologies for general and contract management when necessary
  • Supervise and administer a diverse union workforce including, but not limited to, scheduling, absence control, discipline, motivation, problem resolution, labor relation issues, training requirements, human resource matters, and managing and reporting the unit’s performance measures
  • Plan for future operational programs and projects in conjunction with appropriate staff
  • Perform various administrative activities associated with the management of a large staff
  • In addition to the responsibilities listed above, the selected candidate will be required to work special events, emergencies, construction projects and/or weather related events (i.e. all snow events), outside of normal working hours, inclusive of nighttime 12-hour shifts


Candidates must present the following qualifications to be considered eligible for this position:

  • Bachelor’s Degree from an accredited college or university
  • Minimum of 3 years’ experience in managing a FAR 139 Certified Airside Operation
  • Proven track record of success with FAR 139 Airport Certification Inspections
  • Demonstrated experience in managing programs to ensure airport compliance with all regulations, particularly those related to airport operations.
  • Experience in managing relationships among airport stakeholders including airlines, FAA Air Traffic, FAA Technical Operations, and Terminal Operators.
  • Strong leadership capability, demonstrated through the ability to manage, develop and motivate diverse teams to achieve high performance
  • Ability to report immediately to airport emergencies, inclusive of inclement weather or other irregular operations, 24 hours per day, seven days per week
  • Possess and maintain a valid driver’s license


Ideal candidates will present the following profile:

  • Demonstrated experience in airport operations and demonstrated knowledge in air traffic, airline and aircraft policies, procedures and practices
  • Demonstrated knowledge of incident command systems, emergency management response, and emergency preparedness
  • Familiarity and experience with complex aeronautical construction projects
  • Ability to manage a diverse workforce, including unionized staff
  • Experience managing vendors and contracts
  • Ability to effectively interact with all levels of airport management staff and Port Authority Departments (i.e. Port Authority Police, Engineering, Technology, Operations Services)
  • Demonstrated ability to manage priorities and interruptions, while maintaining effectiveness, quality written products, and in meeting deadlines
  • Demonstrated knowledge of TSA regulations and security directives
  • Demonstrated ability to compile, analyze and interpret data related to operational performance measures, utilizing Microsoft Office and SAP
  • Familiarity with Port Authority policies and procedure


Compensation & Benefits

The Port Authority of New York and New Jersey offers a competitive salary, an outstanding benefits package and a professional environment that supports development and recognizes achievement.

How To Apply

Interested candidates should apply to this job by clicking on the Apply Now button and submitting a combined cover letter and resume.

Only applicants under consideration will be contacted.

About The Port Authority

Founded in 1921, the Port Authority of NY & NJ builds, operates, and maintains critical transportation and trade assets.  Its networks of aviation, rail, surface transportation and seaport facilities annually moves millions of people and transports vital cargo through the New York/New Jersey region.  The Port Authority also owns and manages the 16-acre World Trade Center site, home to the iconic One World Trade Center.

The Port Authority of NY & NJ operates the world’s busiest airport system – John F. Kennedy International (JFK), Newark Liberty International (EWR), LaGuardia (LGA), Stewart International (SWF) and Teterboro (TEB) airports.  Our airports produce revenues of $2.4 billion and are staffed by more than 1,500 aviation professionals.

The mission of the Aviation department is to plan, develop, provide, promote, operate and maintain a unified system of safe and secure regional airport facilities, providing the region with unsurpassed global access and restoring the region to its preeminent status as the nation’s gateway for passengers and cargo and to do so with sensitively for the community and the environment. 

In 2016, the agency’s airports handled more than 130 million passengers and 2 million tons of cargo. Some of the major current capital projects include:

  • LaGuardia Airport Redevelopment, which will transform LGA into a unified airport with a main terminal, better transportation access with a future AirTrain, more taxiways and best-in-class passenger amenities
  • Newark Liberty International will be set a new standard for air travel with the redevelopment of Terminal A, and additional updated projects related to Airfield, Parking Garage systems and the redesigning of Landside / Roadways
  • John F. Kennedy International’s Redevelopment will focus on an interconnected terminal layout, redesign of on-airport traffic patterns, expanded taxiways, world-class amenities and state-of-the-arte security technology

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The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

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