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2018 Aviation Operations Fellow Program

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Job ID: 31403
Department: Human Resources
Location: 4 World Trade Center


The Port Authority’s Aviation Department operates some of the busiest and most critical transportation facilities in the New York-New Jersey metropolitan region. Our airport system (John F. Kennedy International Airport, LaGuardia Airport, Newark Liberty International Airport, Stewart International Airport, and Teterboro Airport) served over 132 million passengers in 2017.  
It takes a dedicated team of over 1,500 staff to operate these airports safely, efficiently, and with a high standard of customer service.  We are rebuilding facilities and systems, with a major public-private-partnership (PPP) redevelopment of LaGuardia airport, a new terminal development at Newark, a comprehensive redevelopment of JFK, and countless State of Good Repair (SGR) projects at all of our airports.  Our program of infrastructure and systems renewal provides an opportunity for reimagining our operations for the 21st century.  

The Port Authority’s Operations Fellows Program is an opportunity for passionate individuals to help shape the future our transportation network.  We are seeking transportation and aviation professionals with a strong desire to build a career in aviation.  This is your chance to join the Aviation team as we make unprecedented investments to redevelop our airports, drive a world-class customer experience, and connect the region in new ways for generations to come.  

The Aviation Department Operations Fellows Program is designed for career-minded individuals with an interest in aviation operations management, who aspire to be a future leader in the aviation industry.  This program is a two-year rotational experience designed to provide candidates with exposure to a variety of functions that are at the heart of our Aviation operations, including:
  • Aeronautical Operations: Airfield management, FAR Part 139 compliance, aeronautical construction, wildlife hazard management, snow and ice control, Foreign Object Debris (FOD) control
  • Landside Operations: Terminal and airline coordination, parking lots, airport busing operations, taxi dispatch, customer care programs, homeless outreach services
  • Financial and Business Performance: Budgeting, business planning, performance management and reporting, revenue forecasting, operations management analysis 
  • Commercial Operations: Leasing and permitting process, tenant negotiation, concessions management, parking and ground transportation programs
  • Customer Experience: Customer program management, customer information and correspondence, market research and performance measurement, Title VI and ADA compliance
  • Safety and Regulatory Compliance: FAR 139 compliance oversight, Safety Management Systems (SMS), airport certification
  • Capital Planning and Asset Management: Budget & schedule management, construction project coordination, taxiway/runway closure practices, work zone safety and security, public and community communications, airport maintenance management
  • Workforce Management:  Scheduling, overtime and absence management, collective bargaining unit practices, training and development
In addition to rotational assignments across the Aviation Department, individuals will be able to learn more about the Port Authority overall through executive networking sessions, facility tours, and structured training and development programs.  Operations Fellows will also have leadership development opportunities through customized training and workshops, individual coaching and mentoring, and development exercises to prepare them to become future leaders for the Port Authority’s essential operations.  Upon successful completion of the program, Operations Fellows will be placed in permanent roles within the Aviation Department.
Operations Fellows will be selected based on academic achievement, analytical and communication skills, and work experience.  The selection process for the Program is highly rigorous and consists of multiple rounds of interviews, including a qualitative interview, a competency-based panel interview, and multiple assessment exercises.


  • Bachelor’s Degree in Aviation Management, Operations Management, Transportation, Business Administration, Finance, or a related field with 2 years of relevant work experience or Master’s Degree in a related field and 1 to 2 years of relevant work experience 
  • Demonstrated interest in aviation and transportation operations through prior work experience, areas of study, internships, other volunteer service experience (volunteer fire fighting, emergency medical response, facility management, transportation, etc.)


Ideal candidates will present the following profile:

  • Master’s Degree
  • Interest in working in “front line” operations and leading people
  • Interest in aviation and airport management
  • Interest in public service
  • Demonstrated problem solving and analysis skills
  • Able to work effectively in across organizational levels, from executives to unionized workforce
  • Strong presence, excellent written and oral communications skills
  • Proficiency with Microsoft Office Suite

Compensation & Benefits

The Port Authority of New York and New Jersey offers a competitive salary, an outstanding benefits package and a professional environment that supports development and recognizes achievement.

How To Apply

  • Job Posting: To apply, please click on the Apply Now button at the top or bottom of the posting to apply.
  • Deadline: The deadline to apply for the Program is Monday, April 30, 2018 at 11:59pm EST.


  • Please upload your essay responses and resume as one document in the section of the online application that prompts you to upload your resume.
  • Your essay responses cannot exceed 300 words.
  1. Describe how you have used your leadership abilities to promote a positive culture in your school or organization.
  2. As a future manager/leader, what steps would you take and what skills would you apply in developing and supporting people that work for you?

About The Port Authority

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than $23 billion in annual wages and $80 billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.


The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

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