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Manager, Quality Assurance, Contracts and Administration

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Job ID: 30381
Department: World Trade Center Redevelpmt
Location: 4 World Trade Center


The Manager, WTC Quality Assurance, Contracts & Administration will be responsible for all aspects of WTC Maximo Preventive and Corrective Maintenance, contract administration and compliance activities related to WTC contract administration and claims.  Also monitor procurement, construction, and professional services contracts. Reporting to the Director, World Trade Center Department (WTCD) the successful candidate will provide direction to the mission, goals, and objectives of WTCD in support of PA-wide strategies, programs, and contractor operations.
Specific responsibilities include but are not limited to:
  • Develops and implements a Quality Assurance management process working with the Maximo system to track and document all preventive and corrective maintenance.
  • Analyzes issues, prepares reports, recommendations, and communication regarding all incidents and accidents at the WTC site, and provide recommendations to mitigate claims and improve site safety and OSHA compliance.
  • Works with outside agencies and policy makers to secure support for programs and creates partnerships; chairs and serves as a member of WTC Safety committee.
  • Plans, coordinates, and serves as the WTCD contact with the OCC on all OCC operations and development. 
  • Initiates action to resolve problems with design consultants and other professional service firms; provides guidance in resolving and negotiating construction claims; reviews, monitors, and plans the acquisition of equipment, materials, and selecting construction contractors
  • Oversees preparation of Requests for Proposals (RFP) and Invitation for Bids (IFB); prioritizes RFP and Requests for Information and Qualification (RFIQ); oversees bid process and proposal analysis; coordinates review of change orders, modifications, and payments; and oversees contract completion and termination process
  • Provides direction and management to the business unit’s administration and financial services groups


Candidates must present the following qualifications to be considered eligible for this position:

  • Bachelor’s Degree from an accredited college or university; Master’s degree preferred
  • A minimum of ten years’ progressive experience in the management of complex operations involving multiple parties, preferably in the context of a large organization, institution, or government agency



Ideal candidates will present the following profile:

  • Demonstrated conflict resolution skills and political acumen
  • Demonstrated experience in Port Authority management procedures
  • Experience in directing and supervising subordinate staff, including developing and implementing goals, objectives, policies, procedures, work standards, and internal controls
  • Experience in program and budget development and implementation, including goal setting techniques
  • Knowledge of applicable local, state, and federal laws, rules, and regulations governing public procurement and contract administration processes
  • Ability to understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
  • Excellent interpersonal skills with the ability to deal effectively with all levels of internal and external stakeholders
  • Demonstrated ability to communicate effectively, both orally and in writing, especially in the area of mediating and negotiating complex agreements among diverse parties
  • Proficiency in Maximo Systems, Microsoft Office, PeopleSoft, and SAP

Compensation & Benefits

The Port Authority of New York and New Jersey offers a competitive salary, an outstanding benefits package and a professional environment that supports development and recognizes achievement.

How To Apply

Interested candidates should apply to this job by clicking on the Apply Now button and submitting a combined cover letter and resume.

Only applicants under consideration will be contacted.

About The Port Authority

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than $23 billion in annual wages and $80 billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.


The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

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